Intricate Steel is a registered Cape Town based business that manufactures superior-quality
wrought iron products that are custom-made to client satisfaction.
In addition to our wrought iron works, we also offer specialised services such as plumbing, electrical, water-proofing, etc.
We are known for our excellent craftsmanship on a wide range of products as well as our ability to
keep our customers updated via progress reports and by completing work timelessly.
We have a strong commitment to customer service and have numerous satisfied customers
who are willing to give testament thereto as we believe that our customers are our best advert.
I would like to say thank you for the beautiful Gazebo & front gate.
Your workmanship & Artistry is wonderful.
You captured my ideas perfectly and I love the makeover of my house.
You kept to our timetable & your upfront discount’s are well worth it. I will defiantly use your services again in the future.
I will send you more pics when I get the creepers going on the gazebo.
Finally there is someone still on this planet that knows the real definition of the word SERVICE – from the start when I first phoned you to give me a quote, you were prompt on arriving for our scheduled appointment – first impressions are TRULY important and you met up to them! THANK YOU for keeping me up to date on everything that you were doing before installation and even after installation. THANK YOU for being that person that you can actually pay up front and TRUST to do the work and that it is of a good quality!
I will most definitely be recommending you to anyone I hear mention the words “steel works” !
THANK YOU once again.”
Thank you so much for your constant contact regarding the installation and progress of the gate. Thank you for being professional and honest ,the world needs more people such as yourself. I will refer you to everyone I know and advise them of the great services rendered. Thanks for the tip regarding the gate vanishing I will keep that in mind. I will definitely make use of your services in the future once I have settled in my home as it will be needing lots of attention.
Thanks once again and God bless you and your future ventures!!!!!”
I’ve had a very good experience working with Intricate Steel, and Steven, my main contact at the company. Despite having to conduct all our business by email as I live in the UK, Steven went around to quote on the job promptly, gave me a competitive quote and finished all the work to schedule and a high quality. Naturally I was nervous to pay money up front to a company I had never used before, but Intricate Steel proved entirely trustworthy and Steven kept me informed of progress throughout.”
Katherine and I would like to thank you for the gate you produced for us. We were very impressed with your attitude, services, price and ultimately the final product.
Lots of people have very negative experiences with dishonest or unprofessional contractors but we want to thank you for your honesty and excellent services and we will not hesitate to recommend you to our friends or family. Please feel free to ask potential clients to contact me if they want to.”
“Hi Steven –
I contacted Intricate Steel for a quote to enclose a veranda area on our property. Steven from Intricate Steel responded quickly with a site visit and sent through a competitive quote shortly thereafter, which we accepted after comparisons with other quotes. I was highly impressed by the quick, efficient and courteous manner I was dealt with. Steven followed through – and followed up on – every request I made.
I was kept up to date with every step of the process by e-mail & was also mailed pictures to show the progress of my steelwork. The installation went flawlessly with a minimum of fuss and inconvenience, taking far less time than I thought it would. Since the installation we have had many compliments on our unusual and eye-catching design.
I was very happy with the quality of the work done, but beyond the quality of the product and end result, I would also highly recommend Intricate Steel as an example of exemplary customer service which I was beginning to believe no longer exists.”